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Converse, owned by Nike, issued a statement apologizing and
saying it removed the ad.
“We’re sorry,” said the statement, first released on Friday. “We
understand why this image is deeply upsetting and recognize that
we got this wrong. We removed it from our channels and are
working to remove it everywhere it appeared. This should not
have happened and we will do better.”
Converse, based in Boston, declined on Sunday to answer
questions seeking additional information, including how the
company screens ads before they are posted and how the ad was
approved.
Karina and her management company, SM Entertainment Group, did
not immediately respond to messages through their Instagram
accounts.
Retailers and top fashion brands have issued a string of
apologies over the years for products criticized as being
racially insensitive.
Last month, retailer Target pulled a children’s Halloween
costume from its shelves after widespread social media backlash,
apologizing for selling a garment that critics said evoked
racist minstrel caricatures.
The Converse photo sparked swift criticism, including calls for
staff involved in the ad to be fired and for a boycott of the
company. In a slew of comments on social media, posters
questioned how the ad could have cleared the company's
advertising vetting process. Other commenters defended Converse,
saying they didn't believe it was intentional.
Lee Merritt, a civil rights attorney based in Texas, posted on
Instagram that Converse’s apology “doesn’t undo what got past
legal, marketing and leadership at every step.”
“We keep having this conversation because corporations keep
failing the same test,” he wrote. “Do better means catching this
before it airs — not after we’re offended.”
Converse, founded in Malden, Massachusetts, in 1908, makes the
iconic Chuck Taylor All Star sneaker. It was first released in
1917 as a non-skid basketball shoe, adding the signature of
Taylor — a basketball player who promoted the sneaker — in 1934,
according to the company's website.
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