MAXimizing Life
with Maxine McQueen

“Where Has all the Service Gone?”

[June 20, 2026]

Remember the song, “Where Have all the Flowers Gone” by Pete Seeger? Groups like “Peter, Paul and Mary” and “The Kingston Trio” sang it as an anti-war anthem. Well, I’m bringing back the tune and changing the words to “Where Has all the Service Gone?

It seems to me that when we lost the people that provided services for us to make our lives more dignified, the world became a bitter place.

Take the service stations. Back in the 1960’s, Dad would pull up to the pump and get a fill up…. or perhaps $2.00 worth of gasoline. All the windows would be washed, the tires, air pressure, oil, radiator, and water levels were checked as the attendant filled the tank. It. Was. Awesome.

Try to get someone to put air in your tires today. I miss the days of yore. I loved stopping and watching the guy maintain the car. Dad and Mom were very strict that we gave him total respect. How I wanted to mimic their actions and pretend I was washing the windows from the inside. One look from either parent was enough to put an end to those thoughts. How was it that a sidewise glance from a parental figure put the fear of God in us? Today kids totally ignore or disregard their parents. The old joke, “If I had spoken to my parents the way kids do nowadays, I wouldn’t be here to write this” is true.

And, and…..to make it even better; some service stations gave green stamps! You got so many stamps per dollar. They were called trading stamps. Fill in enough books and you could trade them in for wonderous things. Lamps, toys, appliances and so on. It was great fun. There were S&H Green Stamps, Top Value Stamps, Gold Bond Stamps, Plaid Stamps, etc. Grocery stores and department stores gave them out as well as the gas stations. It was a great ploy to bring in repeat customers.

I also remember the big department stores having elevator operators. They were dressed in cute little uniforms with a miniature hat and gloves. You would tell them what floor you wanted, and they closed a gate between you and the door, pulled some magic levers and pushed charming buttons. The floors would be called out in an authoritative manner over the soft music playing from a speaker. The ritual would be repeated in reverse, and you would majestically leave the elevator because everyone was treated with respect and dignity. Now we clamor in like cattle, refuse to look at each other, push a button, and pray we get off without being mugged.

I like this quote from the internet, “Be like an old-fashioned elevator operator: Always keep your head up, handle your own ups and downs, make sure everyone else has a smooth ride to the top, even if you sometimes stop for the weirdos.”

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I remember loving the ladies that checked out our groceries. Not only did they punch in the amount of each can or box, but they also carried on a conversation with Mom or us kids. It was a great adventure. I knew the ladies by name at the different grocery stores where Mom shopped and thought each of them wonderous and beautiful. Then there was always someone who would push your cart of groceries out to the car and put them into the trunk for you.

How I loved getting new shoes. You would sit in a leather chair and put your foot up on a slanted stool where the clerk was perched. Your foot would be measured lengthwise and for the width. This procedure would be done while you were seated and while you were standing up to make sure you got the proper fit. We always were sure to take baths and have clean socks on before shopping for new shoes. It would be humiliating not to do so. Of course, I must mention some stores x-rayed your feet so you could see your bones and get the perfect fit. Oh my. Not everything was for the better in the olden days. It’s a wonder some of us don’t have feet that glow in the dark today.

When I was a child and the television broke, Mother called a repairman. He came with a ginormous black box that opened into a million compartments. There were tubes, wires, fuses, soldering iron, fuses, capacitors, resistors and other mysterious objects. It was fascinating to watch our TV being repaired.

“A man calls a TV repairman because his TV has stopped working. The repairman arrives, walks over to the television, and gives the side of the cabinet a solid, calculated kick. Instantly the picture comes on perfectly. The repairman hands the homeowner a bill for $50.00. The homeowner is outraged. ‘Fifty dollars? All you did was kick the Tv! I’m not paying $50.00 for a kick!’ The repairman nods and takes back the bill. He writes up a new one and hands it to the homeowner. Kick: $1.00. Knowing where to kick: $49.00.”

Most of our appliances are disposable. Nothing works like the old Coppertone, Avocado green, or Harvest gold fridges of the ‘70’s. They will outlive all us Boomers and everyone we love.

I have a son that is rather an introvert. Every family has one. Mine wanted to be the guy in the yellow booth in the middle of the grocery store parking lot printing out photographs. You could drive by and drop off a roll of film, then later drive back and pick it up. That yellow envelope of newly developed photographs was a thrilling thing to hold in your hand. My boy thought working alone with people just driving by yet making them happy would be a great way to make a living.

Let me end this column as I began it…with a song, “Those were the days, my friend, we thought they’d never end.” Mary Hopkins.

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